For your account's security, wallet address can be locked.
If you want to unlock your wallet address, please send an email request to support@antpool.com.
Please provide your sub-account name, the coin type and the following information from your registered email account with us to unlock your wallet address.
- A clear picture of an official photo identification. This is usually a driver's license or passport but can also be any government-issued picture ID.
- A picture of you holding the identification.
The security of your ANTPOOL account is something we take very seriously. Hence, we can only process you request after we acquire the above information to confirm your identity.
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