ANTPOOL Institutional KYC User Guide

Interface for New Users

Verification of Institutional Account:

Step 1: 

If you log in to the APP, a pop-up window reminding you of account verification will appear on the following pages ([Summary], [Dashboard], [Worker], [Profit] under the homepage, and [Sub-account] under [Mine]). Only after the user's identity verification is successful, the pop-up window will disappear. 

Click "Go verify" to go to the "Security Setting" page;

Step 2: 

The entry is [Account Verification], and the status here might be like this: Go verify, Profile to be completed (only for institutional account), Under Review, Failed, Succeeded and Account Verification Expired. Click " Account Verification " to jump to the corresponding status page:

Step 3: 

Take the Failed page as an example: 

Click "Contact us" to jump to the online customer service page, and click "Reverify" to jump to the account verification page:

Step 4: [Business license expire date] : Choose one from Forever and Time limit  

Step 5: Click [Next], the page jumps to the [Profile to be completed] page; 

At the same time, the user receives an email with information to be completed;

Step 6: 

Email instructions for enterprise users

1. The email address for receiving enterprise user information is [e-mail] (for security reasons, the contents of this email address will be deleted regularly) 

2. Requirements for institutional users: (kyc review will fail if the document is not sent as required) 

• Quantity: One 
• Format: Compressed package 

3. After sending the email, be sure to click "I have sent". At this time, the page status will jump to the page "Under Review";

Step 7: The status page 

[Under Review] Page

 [Failed] page

[Succeed] Page

[Account verification expired] Page